Friendly and experienced
Highly recommend. Randy helped me out. This guy knows his stuff. I went to other Carrier Transicold dealers, and no one could figure out the sensor problem I had. He fixed it in no time I would come back to this place if needed. Thank you so much again.
Cant say anything, but this is the only refrigeration repair shop we use. Dave Lake is top notch! Not many like this man on top of things like CUSTOMER SERVICE anymore. Thanks Dave for the help you always give!
Extremely helpful. I bought a few parts and the service manager showed me what to do for the install, ran through my settings checking for oddities and changed some parameters for free! How often does a service manager make changes and offer hands on instruction in the trucking world for free?
Usually we deal with Carrier Transicold with the parts with no problems. Everything is fine. We order the parts and receive them the next day and never have problems. On a scale of 1-10, we would give them a 10.
Vince, Quality Truck and Trailer
We have worked with both the service and the part departments. Everything has been really good. We’ve got the ELD Coretex 360 from Carrier Transicold. We have had nothing but good things. The service is nothing but good. Dave, Don, and Mark do a good job. The ELDs work pretty good. We’re able to locate the truck drivers when we need to. On a scale of 1-10, the service has been 9 – we are well taken care of.
Steve, L and C Farms
We have had a few trailers go down there, and it has been positive! All the reefer trailers are serviced there. Any time one of the trailers breaks down, we take it there.
They have taken care of us every time we have gone. There were many times, too, where we get something loaded and the heat goes out and they have been able to do it with the loaded trailer so they could get it same-day delivered.
I’ve never been told no – whenever we call they always make room for me! Dave Lake is his name; he always gets me in.
Jeff, Diversified Cartage SVC
We have been purchasing and having equipment serviced by Carrier Transicold of Detroit since the 1980’s. Our experience with them has been very good and pleasurable throughout the years. Equipment: very good. Service: excellent. And their employees are the best.
Mike Morley, T.M.MORLEY Inc.
I’ve had a wonderful experience with Carrier Transicold, with employees always responding to my emails and my questions. Jim always responds right away – he is very helpful to have one on one communication. Don is always very responsive. I give the company an 11 out of 10 – that is how good it is! Carrier Transicold is always willing to help. When I call in, I always hear back within the hour.